Terms Conditions

Effective Date: December 3, 2025
Organization: Assabilah Islamic Academy (“Assabilah,” “we,” “our,” “us”)

These Terms & Conditions (“Terms”) govern your access to and use of our website, programs, and services including global online classes (collectively, the “Services”). By enrolling, accessing, or using our Services, you agree to these Terms.

1) Eligibility & Parent/Guardian Responsibility

  • Our Services are primarily offered to students under the supervision of a parent/guardian.
  • Parents/guardians are responsible for providing accurate student information and ensuring the student follows class rules.
  • By enrolling a child, the parent/guardian confirms they have the legal authority to do so.

2) Enrollment & Class Access

  • Enrollment is confirmed when required registration information is submitted and (where applicable) fees are paid.
  • Class access links (Zoom/Meet/LMS details) are shared only with enrolled students/parents/guardians.
  • Sharing class links, materials, or recordings with non-enrolled individuals is not allowed.

3) Fees, Payments & Billing (If Applicable)

  • Fees (monthly/term-based/course-based) must be paid as per the agreed schedule.
  • Late payments may result in temporary suspension of access until dues are cleared.
  • Any bank charges, transfer fees, or gateway fees are the responsibility of the payer unless stated otherwise.

Refund Policy (General):

  • Registration or admission fees (if any) are typically non-refundable.
  • Monthly/term fees may be refundable only under conditions stated at the time of payment.
  • If a class is cancelled by us and no alternative is provided, you may be eligible for a prorated refund or credit.

(You can customize this section to match your exact fee/refund rules.)

4) Rescheduling, Absences & Make-Up Classes

  • If a student misses a class, we may (based on availability) provide guidance for catch-up, recordings, or make-up support.
  • Make-up classes are not guaranteed unless explicitly included in the plan.
  • Schedule changes due to teacher availability, public holidays, or emergencies may happen; we will inform you as early as possible.

5) Code of Conduct (Students & Parents)

To maintain a respectful Islamic learning environment, all participants must:

  • behave respectfully with teachers and classmates
  • avoid bullying, harassment, disrespectful language, or disruptive behavior
  • follow Islamic manners (adab) during sessions
  • keep microphones/cameras managed as instructed by the teacher for class discipline

We may suspend or remove any participant who repeatedly disrupts learning or violates these Terms.

6) Online Class Rules & Technical Responsibility

  • A stable internet connection, device, and basic setup are the responsibility of the student/parent.
  • We are not liable for class disruption caused by the student’s device, internet, or local technical issues.
  • Parents should ensure a safe and quiet learning environment during class time.

7) Academic Progress & Results Disclaimer

  • We aim to deliver high-quality Islamic and English-medium learning support; however, results vary based on attendance, participation, home practice, and student ability.
  • Completion of a course or program does not guarantee specific outcomes (e.g., memorization speed, grades, fluency).

8) Learning Materials & Intellectual Property

All content provided by Assabilah (including notes, PDFs, worksheets, slides, videos, recordings, and curriculum) is:

  • owned by Assabilah or licensed to us
  • provided for personal student use only

You may not copy, re-sell, publish, distribute, or reuse our materials without written permission.

9) Recordings, Photos & Media

  • Some classes may be recorded for quality, teacher training, or student revision (when applicable).
  • By participating, you agree that recordings may include student video/audio/screen presence.
  • If you prefer your child not appear, contact us. We will try to offer practical alternatives where possible (e.g., camera off).

10) Privacy

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to how we collect and use information as described in that policy.

11) Termination & Suspension

We may suspend or terminate access if:

  • payments remain unpaid after reminders (if fees apply)
  • a student/parent violates conduct rules
  • there is misuse of class links/materials
  • there is abusive behavior toward teachers or staff

Parents may discontinue services by notifying us. Any unpaid dues remain payable.

12) Third-Party Platforms

We may use third-party tools (e.g., Zoom, Google Meet, WhatsApp, LMS). Your use of those platforms is also subject to their own terms and privacy policies. We are not responsible for outages or policy changes of third-party services.

13) Limitation of Liability

To the maximum extent permitted by law:

  • we are not liable for indirect or incidental losses (e.g., lost time, missed classes due to internet issues, device problems)
  • our total liability for any claim related to the Services is limited to the amount paid for the relevant service period (if applicable)

14) Changes to These Terms

We may update these Terms occasionally. Updates will be posted and the Effective Date will change. Continued use of Services after changes means you accept the updated Terms.

15) Contact Information

For questions about these Terms, contact